School staff focus on curriculum alignment, differentiated instruction, professional development, college and career readiness, standards, and academic interventions. Is it possible that schools can lose their focus on customer service? Customers include families, community members, and all guests who visit the school website or schoolhouse.
Customer service involves the front office staff, classroom teachers, teacher assistants, custodians, counselors, and all staff members. How are customers treated when they enter your school? Ask your school staff, “What does it mean to go the extra mile for the customer?” Do families feel like the front office staff answers the phone in a professional manner? Do teachers fire off emails when they are upset with students or parents? How do schools analyze the way they are treating customers?
Six Ways To Pour Some Sugar On The Customer:
Website
The school website is the new front door. Families and community members make a judgment about your school before they arrive in the front office. Is your school website customer friendly? If you have a focus on technology integration, does your school website look like it was created in 1990? Does your website offer a welcome message or invite families to visit the school? If Open House was the biggest event between 1980-2000, then the school website opens your school to more than the all of the guests who attended Open House during that 20 year span. Your school is connected with the world. What kind of message are you sending? Would a family in Florida view your site and want to buy a house in your community, based on the information and message on your website?
Customer Service
Customer service involves phone skills, email etiquette, communication skills, and the way the customer is treated when they spend time at your school. Which restaurants come to mind when you think of outstanding customer service? Have you ever had poor customer service at a hotel? Have you ever visited a church and felt like none of the members knew you were in attendance? Customer service is easy to identify, especially when we are the recipient of poor customer service. When families have a bad experience at your school, they will spread the word throughout the community and through social media. As communities build more charter schools, private schools, and home school organizations, customers will walk rather than talk.
Blog
The media may promote your school once or twice a year. Administrators and teachers can promote the school on a weekly basis by posting on a school or teacher blog. Pictures from field trips, class projects, community service, guest speakers, and student awards can assist in communicating with families. Most blogs allow for families to forward the message to their family and friends via Twitter, Facebook, and other social media. Blogs also allow for two-way communication. The traditional method of communicating with families was a flyer in a second grade student’s backpack. With a blog, the school can communicate with families and families can post comments or ask questions about the event before their child arrives home.
Coffee Hour
Several schools host a Principal’s Coffee Hour once monthly. There is usually a topic that the principal or a guest speaker shares with families. The highlight of any Principal’s Coffee Hour is the time that families are able to share their opinions, ask questions, and brainstorm ways to support all students. Coffee Hour provides a monthly time for two-way communication. Parents will provide you with their opinions and they will feel respected because the school provided a forum for adult conversation about their most prized possession, their child. How is your school promoting two-way communication with families and stakeholders?
Twitter
Twitter allows home-to-school and school-to-home communication. Families can receive updates from the school. While Twitter may not work for all families, it is a great tool. Most schools see social media as one form of communication. The sign in front of the school reaches some families, the school website reaches others, and a flyer may still work for families without a computer or a Smartphone. The reason I feel like schools should consider Twitter is because it allows families to forward or reply to each tweet. If you have ever been in a relationship with someone you realize the importance of two-way communication. A strong relationship between families and school staff will improve your customer service and customer satisfaction.
School App
As the number of people with Smartphones increases, your school should consider a school app. “Smartphone vendors shipped 216.2 million units in the first quarter of 2013, which accounted for 51.6 percent of the worldwide mobile phone market” (Bean, April 16, 2013). If the school website is the new front door in 2013, then the school app may be the new front door of the future. An app can combine all of the items highlighted in this article. A school app may not be nice to have, but the next step in your communication and customer-service plan.
Conclusion
Most schools have a professional development plan, school improvement plan, and a curriculum map. I have rarely seen a school’s customer service plan. When it comes to service, if you fail to plan you may be planning to fail. Jeff Bezos, CEO of Amazon.com, said, “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” There are only two kinds of schools; those with outstanding customer service and those without outstanding customer service. On a scale of 1-10, how would you rank the customer service at your school?
Next Steps
Questions for School Staff to Consider
1. Does our school provide outstanding customer service?
2. What are our weaknesses? What action steps do we need to take to improve?
3. What are the characteristics of outstanding customer service?
(Share your own experiences in school and non-school settings)
4. What can we measure every 18 weeks (semester) to analyze our efforts to provide customer service?
5. Do we have a school plan outlining what customer service looks like?
(Think Chick-fil-A; It doesn’t matter if the manager or a teenager provides you with service. There is consistency within and across stores).
After watching the Jeff Bliss’s, viral video, as well as the remix of it, created to popularize the event even more, I was almost moved to do a reflective post on the subject. After viewing a number of supportive blog posts for the Bliss position I kind of backed off thinking that I was off base in my position. Then I read Why the Jeff Bliss story makes me want to quit by a fellow English teacher.
The end of the academic year has all teachers stressed out. After giving one's all for a year, and having it come to an end, hoping all along for the success of the students, leads one to question much of what had been done during the year, and even why it was done. When I first saw the Bliss video, I saw a kid being asked to leave the class for whatever the reason, and the kid trying to get back at the teacher. The kid began to use an attack that echoed the focus of many educators seeking to reform the system with the same rhetoric. Without knowing anything of the student, I determined he must be active on social media and had an interest in what was being said about the change in education. This was some evidence of intelligence. I also felt that everyone would see this teacher as the “devil teacher” responsible for all the ills of our system. There is probably some accuracy to both of those descriptions but I think neither is a reflection of the whole truth in this situation.
As a retired teacher I encountered many rants from students that I removed from class for disruptive behavior. What is different in this instance is the addition of social media and the educator’s perceived opposition of the position taken by the student. This was further advanced by the teacher's negative responses to the student's critique. All of this recorded and published to the world in You Tube Celebrity.
I was moved by the frustrations of the blogger who feels overwhelmed with the on going blogging, reflection, and discussion in social media about all of the turmoil in education. Much of this is flamed by the mindless, senseless and poorly planned reforms put forth by non-educators. I am not arrogant enough to think only educators can intelligently reform education, but the general feeling among educators is that the reforms are being mandated with very little educator input. That is the most frustrating part to many educators who are being targeted and maligned even by fellow educators. Educators seem to be circling the wagons and shooting to the inside.
Most educators are doing what they have been trained to do, or what is supported by their school’s culture. I hate the fact that so many teachers use the work packets to present material, but that again is what is supported by the system that they must work in. We need to improve our professional development and be open to more relevant teaching methods, employing more relevant tools for learning, as well as more relevant attitudes toward student-centric learning.
My friend and colleague Lisa Nielsen is a great student advocate and passionate education reformer. We have collaborated on a few very popular blog posts. I do not fault her for taking the side of Jeff Bliss in his rant against his teacher. Bliss made a convincing, and passionate speech against an outmoded method of teaching that stymies our system of education every day. I hope Lisa continues to follow her bliss (not the student) in supporting students in education reform. I would only hope that an “us and them” mentality does not dominate the discussion of education. There is no group more in favor of positive education reform than educators. We must keep in mind that educators are also products of the same education system that we seek to reform. They should not be the targets for the reform; they are in fact victims of that system as well. In order to educate our students, we need to first better educate our educators, and continue to educate them as part of their job. To be relevant educators, we need to be relevantly educated. That implies continuous education in a computer-driven, continuously developing culture.
I would hope that this blogger was not discouraged by the reflection and conversation going on about education reform. We need more educators involved in the discussion that has been hijacked by business profiteers and politicians. There is a planned assault on public education. We need more educators adding their voices to the needed change. We need educators to tell other educators that it is okay to give up methods of the past, that are not working in today’s system of education. It is a question of permission, as opposed to confrontation. Educators are all in favor of kids succeeding; it is but a question of how to accomplish that goal. I would encourage this blogger to hang in and continue to speak out.
If the post by this English teacher moved me, others may be moved as well. That is a skill that is not mastered by many and it is a powerful tool for change. We need more educators stepping up and speaking out if we as educators are to take back the discussion that we left to other less qualified people to dominate.
ASCD Leader to Leader (L2L) News is a monthly e-mail newsletter for ASCD constituent group leaders that builds capacity to better serve members, provides opportunities to promote and advocate for ASCD’s Whole Child Initiative, and engages groups through sharing and learning about best practices. To submit a news item for the L2L newsletter, send an e-mail to constituentservices@ascd.org.
Your To-Do List: Action Items for ASCD Leaders
Newest Policy Points Revisits A Nation at Risk
ASCD’s newest Policy Points (PDF) takes a closer look at A Nation at Risk, the 1983 report on the state of U.S. education that launched a spirited and ongoing debate about the quality of our public schools. This issue of Policy Points examines the specific recommendations of the report, the accuracy of its dire prediction about “a rising tide of mediocrity” undermining the nation’s well-being, and the evolving school reform debate the report kick-started three decades ago.
Throughout May on www.wholechildeducation.org: The New Poverty
In today’s global economic state, many families and children face reduced circumstances. These “poor kids” don’t fit the traditional stereotypes—two-thirds live in families in which at least one adult works and the percentage of poor students in many rural districts equals that in inner-city districts. In the United States, the economic downturn has dramatically changed the landscape, and districts that were previously vibrant are now dealing with unemployment, underemployment, and more transient families.
Join us as we share what new—and old—solutions we are using to support learning and ensure that each child, whatever her circumstances, is healthy, safe, engaged, supported, and challenged.
Download the Whole Child Podcast for a discussion on the current economic downturn; its result that many families and children face reduced circumstances; and implications for schools, many of which have seen drastic changes in the populations they serve and their communities. Guests include Deborah Wortham, superintendent of the School District of the City of York, Pa., and former assistant superintendent for high schools and director of professional development for Baltimore City (Md.) Public Schools; Felicia DeHaney, president and CEO of the National Black Child Development Institute; William Parrett, director of the Center for School Improvement and Policy Studies and professor of education at Boise State University; and Kathleen Budge, coordinator of the Leadership Development Program and associate professor in the Curriculum, Instruction, and Foundational Studies Department at Boise State University. Parrett and Budge are also coauthors of the 2012 ASCD book Turning High-Poverty Schools into High-Performing Schools.
Throughout the month, read the Whole Child Blog and tell us what has worked in your school and with your students. E-mail us and share resources, research, and examples.
ASCD Leader Voices
Arkansas Governor Signs Whole Child Legislation
Arkansas Governor Michael Beebe signed a new bill into law that promotes a whole child approach to educating the state’s children. The legislation (PDF) establishes a Whole Child Whole Community recognition program and aims to measure the comprehensive well-being of children and how well stakeholders are meeting their needs according to the five whole child tenets and their indicators as identified by ASCD.
The recognition program will acknowledge and highlight the work of Arkansas educators, parents, community members, and policymakers who support the whole child. The legislation also indicates that one purpose of the recognition program is to help spur systemic collaboration and coordination within and beyond schoolhouse doors and to promote a shift from narrowly defined student achievement and traditional education reform to broader, more comprehensive efforts that recognize the crucial out-of-school factors that influence teaching and learning. A diverse state working group will work over the course of a year to recommend a framework and process for recognizing exemplary whole child and whole community successes.
Congratulations to Arkansas ASCD, which played a crucial role in supporting the bill’s development and introduction!
Rhode Island Passes Whole Child Resolution
The Rhode Island General Assembly passed a joint resolution (PDF) supporting a whole child approach to education that ensures each child is healthy, safe, engaged, supported, and challenged.
The resolution affirms that to educate Rhode Island’s children effectively, the state must pay attention to factors within and beyond its school buildings as well as integrate efforts among schools, families, and communities. In addition, the resolution expresses the assembly’s intent to model whole child concepts in its own work and to join with other stakeholders who support the whole child.
Congratulations to Rhode Island ASCD(RIASCD), which worked hard to have this joint resolution introduced into the Rhode Island legislature!
To help the state fulfill its commitment to whole child education, ASCD and RIASCD offered some initial steps (PDF)—organized by the five whole child tenets—for educators, parents and community members, and policymakers to take. RIASCD also highlighted some of ASCD’s free resources to help the state put its whole child vision into action.
South Carolina ASCD Featured in ASCD Inservice Blog Series
Weasked some of our affiliate leaders to tell us how the implementation of the Common Core State Standards (CCSS) has been going in their home states.In the seventh post of the series, South Carolina ASCD leader Josh Patterson writes about the challenges and successes that South Carolina has had with CCSS implementation.
Previous Posts:Tennessee ASCD, New Jersey ASCD,Alabama ASCD, Arkansas ASCD, New Hampshire ASCD, and Florida ASCD
The Effective Principal
What we see through our research, reading, and conversations with principals and school staff is that to see what an effective principal is, don’t look at the person; look at the effects of her leadership on student achievement, school culture and climate, teacher effectiveness and satisfaction, and community relationships. As the wearers of many hats, principals are crucial to implementing meaningful and lasting school change. Read more on the Whole Child Blog.
In April, we looked at what qualities principals in today’s (and tomorrow’s) schools need to fulfill their roles as visionary, instructional, influential, and learning leaders. Listen to the Whole Child Podcast with guests Donna Snyder, manager of Whole Child Programs at ASCD; Kevin Enerson, principal of Le Sueur-Henderson High School in Minnesota (an ASCD Whole Child Network school); and Jessica Bohn, an ASCD Emerging Leader and principal of Gibsonville Elementary School in North Carolina.
Also this month on the Whole Child Podcast, we talked with educators from Oregon’s Milwaukie High School (winner of the 2013 Vision in Action: The ASCD Whole Child Award) about how they meet student and staff needs, taking challenges and turning them into opportunities for all. Guests include principal Mark Pinder, assistant principal for curriculum Michael Ralls, assistant principal for student management Tim Taylor, dean of students Donnie Siel, and teacher leader David Adams.
Have you signed up to receive the Whole Child Newsletter? Read the latest newsletter and visit the archive for more strategies, resources, and tools you can use to help ensure that each child is healthy, safe, engaged, supported, and challenged.
Something to Talk About
· Most recent blog posts on ASCD EDge®
· Mostclicked stories from ASCD SmartBrief
Association News
Killeen Independent School District Deepens Professional Development Partnership with ASCD—Killeen Independent School District (ISD)—whose more than 6,100 staff members serve approximately 42,000 students—is deepening its relationship with ASCD to meet its professional development goals. Read the full press release.
ASCD Publishes Leadership Guide on Transforming Any Teacher into a Master—ASCD is pleased to announce the release of Never Underestimate Your Teachers: Instructional Leadership for Excellence in Every Classroom by best-selling education author, renowned educator, and professional development expert Robyn R. Jackson.
Never Underestimate Your Teachers offers school leaders a new model for understanding great teaching as a combination of skill and will, and it's the first book of its kind to support leaders as they facilitate teacher growth in both areas through differentiated leadership. Jackson shows readers how to design and deliver targeted professional development to help each teacher realize his or her potential and achieve great results for the benefit of every student. Read the full press release.
New ASCD Common Core Academy Supports School Leadership Teams Across the United States—ASCD is bringing its inaugural ASCD Common Core Leadership Team Academy to Chicago August 5–8, 2013. This intensive four-day professional leadership experience offers groups of administrators, teacher leaders, and nonprofit and higher education partners an accelerated plan for putting the Common Core State Standards (CCSS) into routine practice. Read the full press release.
ASCD Summer Reading List Identifies 10 Books That Can Transform Teaching and Learning—In the spirit of promoting year-round professional development, ASCD has assembled a diverse list of books essential to educators who seek to improve their practice over the summer months. These books—organized by how they help educators transform teaching and learning—offer readers the opportunity to dive deep into the hottest topics in education, including using data to focus improvement, project-based learning, child development, and neurodiversity. All books are currently available in paperback and e-book formats. Read the full press release.
Arkansas Governor Beebe Signs Education Reform Law Supporting the Whole Child—Arkansas Governor Michael Beebe has signed a new bill into law that promotes a well-rounded whole child approach to educating the state’s children.“An Act to Establish the Whole Child– Whole Community Recognition Program; and for Other Purposes” (Senate Bill 1051[PDF]) outlines a plan for the Arkansas education system that ensures Arkansas students receive a whole child education. Read the full press release.
New ASCD Staff Expand Association’s Ability to Design, Deliver, and Evaluate Professional Development Resources—ASCD welcomes three new staff members to the association’s Program Development Work Group. Dr. Andrea Muse has accepted the position of director of research and program evaluation, Jen Thompson will serve as director of program management and process improvement, and Elizabeth Thurman has joined ASCD as director of customer engagement and product support. The additions of Muse, Thompson, and Thurman expand ASCD’s capability to design, deliver, and evaluate the crucial professional development resources today’s educators need to learn, teach, and lead. Read the full press release.
This commentary examines criteria for selecting effective curricula and instructional models in a 21st century world, and also provides eight examples of relatively unknown yet powerful curricula-instructional programs that should be considered for adoption.
In the same way that it is hard to build a building without an architectural blueprint, so too it is hard for a teacher to be effective without strong curricula-instructional frameworks. Curricula/instructional frameworks lay out the goals, methods, strategies, approaches, assessments, and resources needed for successful teaching and learning. The better the framework, the more likely will be the sturdiness of the foundation and the effectiveness of instruction. The more that curricular-instructional models available to teachers are consistent with the goals and practices of the teacher and school, and the needs of students, the more likely it is that teaching will have good results.
Just imagine how an architectural blueprint influences and affects the construction of a building. Building construction based on a poor design may make it difficult to walk from one part of the building to another, make communication among building occupants difficult, make furniture arrangements impossible, make lighting too dark or too light, make the building safe or unsafe. In the same vein, a poorly designed curriculum may lead to too many unclear, vague goals that do not match student needs, include too much to teach, limit “deeper understanding” of a subject, teach the wrong skills, provide few connections between its different parts, have little meaning for learners, foster passive learning, and make alignment of content among teachers and grade levels difficult. When teachers work from poorly designed curricula and instructional frameworks, they have to work very hard to redo the curricular and instructional practices encouraged by these frameworks, and many times powerful learning is difficult if not impossible to create within the given framework.
What are the components of successful curriculum/instructional frameworks for teaching in a 21st century world? Some framework characteristics might include:
Teachers, schools and districts need to regularly review their curricular programs in order to update them and create programs more attuned to this new age that we live in. Ultimately, this will make a huge difference for children in this new age.
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The following curricula and instructional models exemplify powerful “21st century” program elements built around many or most these criteria. You are probably unfamiliar with most or all of them. They, and programs like them, should become familiar to educators and achieve greater use throughout the educational community.
NOTE: Many of their descriptions are adapted from the program’s website.
1. LITERACY DEVELOPMENT
SERP-Word Generation for the Middle School
SERP - Word Generation is a research-based, highly motivating “vocabulary” development program for middle school students designed to teach words through language arts, math, science, and social studies classes. The program consists of weekly units, each of which introduces 5 high-utility target words through brief passages describing controversies currently under debate in this country. The paragraphs are intended to help students join ongoing "national conversations" by sparking active examination and discussion of contemporary issues. The target words are relevant to a range of settings and subject areas. The cross-content focus on a small number of words each week will enable students to understand the variety of ways in which words are related, and the multiple exposures to words will provide ample opportunities for deeper understanding.
The Word Generation program is designed to build academic vocabulary, i.e., words that students are likely to encounter in textbooks and on tests, but not in spoken language. Interpret, prohibit, vary, function, and hypothesis are examples. Academic vocabulary includes words that refer to thinking and communicating, like infer and deny, and words that are common across subjects, but hold different meaning depending on the subject, like element and factor. Both types of academic vocabulary are likely to cause problems with comprehension unless students have been taught how to deal with them.
For more information, go to: http://wg.serpmedia.org
For information about other SERP programs in development, go to: http://www.serpinstitute.org/2013/
Other literacy development programs you might want to examine:
Children’s Literacy Initiative (CLI) http://www.cliontheweb.org
Reading and Writing Workshop: http://readingandwritingproject.com/about/overview.html
100 Book Challenge: http://www.americanreading.com/products/100bc/
Touchstones discussion Project: http://www.touchstones.org
Jr Great Books Program:
http://www.greatbooks.org/programs-for-all-ages/junior/
Educurious http://educurious.org
2. CREATIVE THINKING
Design Thinking
Design Thinking is a structured approach to generate and develop new ways to solve difficult problems and challenges. Design Thinking starts with a challenge, and then works through a series of steps to help find creative solutions to the challenge, such as empathy, interpretation, brainstorming and choosing alternatives, building models, and planning for implementation. The process can be used to help solve school challenges or world-wide challenges. It includes learning additional skills such as finding reliable information, developing surveys and questionnaires, and building interview skills. It can be adapted to be used with students at all ages.
Other creative thinking programs you might want to explore:
Creative Problem Solving: http://www.creativeeducationfoundation.org
The Future Problem Solving Program: http://www.fpspi.org
3. POSITIVE ATTITUDES, VALUES, AND COMMUNICATION SKILLS
Champions of Caring: Journey of a Champion Middle and High School Programs
The Journey of a Champion Middle Grades curriculum is a year-long course of study divided into 4 modules. It promotes academic excellence, character development, service-learning and citizenship. The curriculum is a catalyst for encouraging caring, thoughtfulness and good judgment through service and civic participation. Students gain civic engagement skills as they design community and school service projects. Civic skills developed include:
The Journey of a Champion High School Program is a character education and service-learning curriculum for students in grades 9-12. Through this program, students learn how to act as responsible, caring and involved citizens who respect themselves and others and succeed academically.
Journey of a Champion invites students to learn about and reflect on the challenges they and their contemporaries face. It places those challenges in a historical context and leads students to develop strategies and skills that will help them confront those challenges. The journey "destination" is students creating and planning sustainable service and civic participation. The curriculum affects positive change in students by:
For more information, go to: http://www.championsofcaring.org
Other programs to look at:
Second Step: http://www.cfchildren.org/second-step.aspx
4. ECONOMICS AND ENTREPRENEURSHIP
Network for Teaching Entrepreneurship (NFTE)
Entrepreneurship education is a tool that can equip young people to not only start businesses and create jobs, but also to be opportunity-focused, flexible employees ready to fill existing jobs.
NFTE fosters the creation of entrepreneurship skills, businesses and the development of an adaptable, driven and opportunity-focused workforce that ultimately promotes economic stability. External research has shown that NFTE graduates start and maintain businesses at substantially higher rates than their peers. Other research findings indicate that students develop:
Working with schools in low-income communities where at least 50% of the students are eligible for free or reduced price lunch, NFTE targets young people who are at risk of dropping out of school, and helps them graduate with their own personal plans for success. The program, Highly Academic, is a semester or year-long class with a NFTE-certified teacher who guides students through one of the curricula: Entrepreneurship: Owning Your Future or Exploring Careers for the 21st Century. Lessons include the concepts of competitive advantage, ownership, opportunity recognition, marketing, finance, and product development - and all tie back to core math and literacy skills. Lessons include field trips, games and experiential activities. Classes regularly have guest speakers. Students are paired with coaches who help students work on their business plans, and business plan competitions are judges by local entrepreneurs and business people.
Each young person who takes a NFTE class works toward completing a business plan, then goes on to present and defend it in a classroom competition. The winners of these competitions go on to compete in citywide or regional competitions, with the hopes of reaching our annual national competition.
For more information, go to: http://www.nfte.com
Other Economic-Entrepreneurial Programs:
General information about entrepreneurial education programs can be found at: http://www.entre-ed.org
Information about Economic and Financial Education resources can be found at: http://www.councilforeconed.org
5. INQUIRY-BASED SCIENCE
Full Options Science System (FOSS)
Science is an active enterprise, made active by our human capacity to think and “search for the truth”. Scientists value open communication, investigation, and good evidence for drawing conclusions. Scientific knowledge advances when scientists observe objects and events, think about how they relate to what is known, test their ideas in logical ways, and generate explanations that integrate the new information into the established order. Thus the scientific enterprise is both what we know (content) and how we come to know it (process). The best way for students to appreciate the scientific enterprise, learn important scientific concepts, and develop the ability to think critically is to actively construct ideas through their own inquiries, investigations, and analyses.
The FOSS program was created to engage students in these processes as they explore the natural world. FOSS program materials are designed to meet the challenge of providing meaningful science education for all students in diverse American classrooms and to prepare them for life in the 21st century. Development of the FOSS program was, and continues to be, guided by advances in the understanding of how youngsters think and learn.
FOSS K–6 is a complete program consisting of 26 modules for self-contained elementary classrooms. The components exclusive to K–6 are
FOSS Middle School components consist of nine units for students and their teachers in departmental science grades 6–8. Each unit requires 9–12 weeks to teach. The Middle School program includes the following five interconnected components:
Two components that apply to both FOSS K–6 and FOSS Middle School are the FOSS Assessment System and FOSSweb.com.
For more information, go to: http://www.fossweb.com
Other programs to consider:
Active Physics: (high school): http://its-about-time.com/htmls/ap.html
GEMS (K-8):
http://www.lawrencehallofscience.org/programs_for_schools/programs/gems
6. CONCEPTUALLY-ORIENTED MATHEMATICS
Cognitively Guided Instruction
Cognitively Guided Instruction (CGI) is a professional development program that increases teachers’ understanding of the knowledge that students bring to the math learning process and how they can connect that knowledge with formal concepts and operations. The program is based on the premise that children throughout the elementary grades are capable of learning powerful unifying ideas of mathematics that are the foundation of both arithmetic and algebra. Learning and articulating these ideas enhance children's understanding of arithmetic and provide a foundation for extending their knowledge of arithmetic to the learning of algebra.
CGI is guided by two major ideas. The first is that children bring an intuitive knowledge of mathematics to school with them and that this knowledge should serve as the basis for developing formal mathematics instruction. This idea leads to an emphasis on working with the processes that students use to solve problems. The second key idea is that math instruction should be based on the relationship between computational skills and problem solving, which leads to an emphasis on problem solving in the classroom instead of the repetition of number facts, such as practicing the rules of addition and subtraction.
With the CGI approach, teachers focus on what students know and help them build future understanding based on present knowledge. The program aims to improve children's mathematical skills by increasing teachers' knowledge of students' thinking, by changing teachers' beliefs regarding how children learn, and by ultimately changing teaching practice. In 1996, CGI was extended into the upper elementary school levels to assist first through sixth grade teachers in integrating the major principles of algebra into arithmetic instruction.
There is no set curriculum. Teachers use the CGI framework with existing curriculum materials, or they use CGI principles to help develop their own math curriculum.
For more information, go to: http://www.promisingpractices.net/program.asp?programid=114#programinfo
Other math programs that might be considered:
Project Seed: http://projectseed.org
Interactive Mathematics Program (IMP)(High School): http://mathimp.org/general_info/intro.html
7. SOCIAL STUDIES/CIVICS PROGRAMS
Social Studies School Service
Social Studies School Service offers teachers, K-12, a variety of alternative and unique materials, programs, and curricula for social studies at all levels. The materials have been developed for the many aspects of social studies – government, history, geography, and civics – and often are interdisciplinary, incorporate conceptual understanding, develop research skills, big ideas and essential questions, and use data-based test questions (DBQ’s), performance tasks, and multiple readings. Catalogues of available materials are frequently sent out and shared.
For further information, go to: www.socialstudies.com
Other social studies/civics programs to consider:
Teacher’s Curriculum Institute social studies programs: www.teachtci.com
Center for Civic Education: http://new.civiced.org
Zinn Education: http://zinnedproject.org
A History of US: http://www.joyhakim.com/works.htm
The Choices Program (Middle and High School): http://www.choices.edu
8. STEM (SCIENCE, TECHNOLOGY, ENGINEERING, MATHEMATICS) PROGRAMS
Engineering is Elementary
EIE consists currently of twenty STEM units designed for the elementary grades. Each EIE unit ties in with an elementary science topic and is meant to be taught either concurrently or after students learn the appropriate science content in life science, earth and space science and physical science areas. Each unit has five “lessons” (lessons can be more than one day).
The units attempt to combine learning in a science area with engineering concepts. Engineering projects integrate other disciplines. Engaging students in hands-on, real-world engineering experiences can enliven math and science and other content areas. Engineering projects can motivate students to learn math and science concepts by illustrating relevant applications. They foster problem-solving skills, including problem formulation, iteration, testing of alternative solutions, and evaluation of data to guide decisions.
Learning about engineering increases students' awareness of and access to scientific and technical careers. The number of American citizens pursuing engineering is decreasing. Early introduction to engineering can encourage many capable students, especially girls and minorities, to consider it as a career and enroll in the necessary science and math courses in high school.
For more information, go to: http://www.eie.org/
Other STEM examples:
Engineer Your World: http://www.engineeryourworld.org (high school)
Project Lead the Way: http://www.pltw.org (high school)
Some Final Thoughts
Every school and district should have some mechanism to help staff members regularly review the many available potential curriculum and instructional programs and approaches, and to select those that provide students with opportunities based on the criteria suggested at the beginning of this commentary, such as focused, meaningful goals; targeted key skills, attitudes and values; multiple formative and summative assessment options; a focus on deeper learning; and active student engagement and inquiry.[i]
The programs listed above are only some examples of the many powerful curricula and instructional options that are often neglected and put into place too infrequently in schools and classrooms.[ii] Many others that meet the criteria cited above and match 21st century goals should be considered. Through continual review and renewal, every District should move towards having a set of powerful curricula and instructional programs, tied to appropriate staff development training, that help prepare students to live in a 21st century world.
We also now have the technology to develop curriculum review websites, comparable to Amazon’s book service and reviews or TripAdvisor’s travel site that rates hotels and bed and breakfasts in all parts of the world. The website should include a comprehensive set of curriculum programs, all reviewed by experts and rated by users. Such a site would provide educators with data that would be helpful in a curriculum review and renewal process.
[i] For additional information about curriculum renewal criteria and strategies, go to www.era3learning.org, then to resources, then to curriculum renewal, and then to the article by Elliott Seif, Reconfiguring Learning Through Curriculum Renewal (unpublished).
[ii] For more information about curriculum selection criteria and additional alternative curricular and instructional programs in many subject areas, go to: www.era3learning.org, then to the resource page, then to the meaningful curriculum section.
What is the most important factor that contributes to student success? Teaching.
Educators know this, but implementing practices that support excellent teaching is often harder, especially in school systems that must address myriad issues that frankly go beyond education.
In a recent Asia Society study, Stanford professor and education expert Linda Darling-Hammond examines teacher quality policies in Singapore, Melbourne, and Toronto and offers advice for what policymakers can do to create and sustain high-quality teaching forces.
While much of this report is geared towards systemic changes that enable the development and retention of a high-quality teaching force, Darling-Hammond’s research suggests a variety of school-level policies and practices that can improve instruction and achievement in our schools.
Here are some lessons:
1. Create a school-wide mentoring and coaching system
All three of the cities studied provide mentoring and coaching support to their teachers, especially those who are just beginning their careers. In Ontario, the New Teacher Induction Program (NTIP) provides supports such as orientation and mentoring over the first four years of a teacher’s career. Through this program, Ontario drove down their once high teacher attrition rate and is now able to retain over 98% of first-year hires.
While we may not be able to change the level of government support that mentoring and coaching receives, we can work to create school-level mentorship and coaching programs. Educators and school leaders can strive to create school-level mentorship programs. Such programs can help educators develop a sense of community at the school-level and hopefully encourage them to continue teaching at the school.
2. Encourage collaborative inquiry
School leaders and educators can also encourage collaborative inquiry in their schools, so that teachers see one another as educational resources and partners. In Singapore, starting during pre-service preparation, teachers are encouraged to share knowledge and collaborate with another. Promoting a culture of collaboration and trust enables educators and school leaders in Singapore to leverage innovative instruction and assessment practices.
This practice of collaborative inquiry can also be adopted at the school level. Educators and school leaders can work together to create a culture that encourages teachers to view one another as peers and resources. They can encourage their peers to share their success stories, highlight to their school community what is working, and spread these successful practices to other teachers and classrooms.
3. Establish more effective performance management and evaluation systems
Teacher performance reviews should not be seen as punitive assessments but rather as formative assessments, evaluating teacher learning and shaping further professional development and learning opportunities for teachers. In Melbourne, school-wide evaluations use multiple sources of feedback to inform individual, team, and collective practice and support educators as they develop a personal professional development plan aligned with their individual and the collective school goals. Such practices drive and enable both individual and collective improvement. At a school-level, educators and school leaders can work together to create more productive evaluation systems. Such evaluation systems can not only promote a stronger sense of community but can also achieve the intended goal of such assessments—improving both student and teacher learning.
4. Cultivate emerging leaders
Another feature of systems with high-quality teaching forces is their focus on career and leadership development. This is also a change that we can adopt at the school-level. Look for educators that are going above and beyond and highlight their efforts. Encourage them to take on leadership positions within the school—whether as leaders in teacher inquiry groups or in more formalized positions as department heads or lead teachers. Make an effort to cultivate people who are helping the school and who you could see leading in the future.
Take Action
These are all practical changes that can be implemented at the school-level. Educators are education leaders, and as such, anyone can start a movement to support teaching, adopt world-class practices, and ultimately, improve student achievement.
To learn more, directly from Linda-Darling Hammond, please join us at the Partnership for Global Learning Conference June 27*-29, 2013.
Full disclosure: I am a New York Network Team Representative that is charged with taking the message of NY State Ed back to my participating districts. I attend meetings in Albany several times a year and then share this information with the schools I work with and help them understand and implement all that is coming in the wake of Race to the Top.
I believe in helping teachers help students. I believe that students are the focus of everything I do. I believe that some of this initiative, including the new Standards, is working and is good but I also believe some of it is not. I believe that teachers are professionals that deserve better than they’ve been treated in the last couple of years (particularly in the media) and I believe that if we trust them with children, then we should trust them with how to instruct and assess those children as well. I believe in fairness and I believe in calling attention to inconsistencies, not for the sake of argument or anger, but for the sake of solving solvable problems and getting this right. I believe in our obligations to our children.
I also believe that NY State has an opportunity here to build a new bridge.
But first, a little background:
In August of 2011, I began attending the NY State Education Network Team Institutes--the first of many that I’ve attended where State Ed rolls out initiatives, resources, upcoming expectations, etc. At one of these meetings, I had the very good fortune of meeting Mr. Paul Bambrick-Santoyo, author of Driven By Data. Data Informed Inquiry models were to be part of our message that we took back to schools as schools were expected to form their own inquiry teams for the sake of letting the data guide instructional decisions. The assessments were meant to be more frequent and standards-based with a quick turnaround so that teachers could use the data and make necessary tweaks and improvements to the instructional program in the moment, rather than waiting until the end of the year to see if students “got it.”
The most important part of Santoyo’s message is transparency in the assessment. In order to do the deep analysis required, teachers must have the assessment in hand so that the skills that a student needs to answer the questions could be analyzed. Additionally, having the test in hand means that there are further opportunities for professional development around the structure of the test, the deconstruction of the questions for type and strategy, and the levels of cognition (Bloom’s, Webb’s, etc.) on the assessment and how those compare to the levels of cognition in instruction. Understanding by Design 101.
At these Network Team meetings, we spent HOURS understanding this methodology, preparing to turnkey it to our participating districts by exploring the models and creating our own data analysis spreadsheets and understanding protocols for data meetings. Throughout every single bit of this, we had the assessments in our hands. Again, let me say, WE. HAD. THE. ASSESSMENTS. IN. OUR. HANDS.
We taught our districts to do this exact same thing through their data meetings. Test in hand, begin analysis, use the observations to make changes in instruction to benefit students and their success.
This is not intended to give teachers ammunition for teaching TO the test, this is about understanding skills and strategies that enable students to be successful on assessments. This is not just about multiple choice either--it’s meant to analyze multiple types of assessments but to do so quickly so that students reap the benefits of deep understanding and teachers reap the benefits of planned student successes. This is an opportunity to leverage our professional development to do well what we were trained to do: TEACH.
Jump to now.
New York State just finished administering the first tests that are aligned with the Common Core. They were way more rigorous than previous assessments and both teachers and students struggled. Sometime over the summer, scores will be released, but the test will not.
The test will be embargoed and teachers will not be able to see it. State Ed Leadership will say that there are sufficient samples available online. They will say that there are curriculum modules to help with understanding skills and cognition to prepare for the assessments. They will say that it’s too time-consuming and expensive to share the tests as new ones will have to be developed.
They will also continue to promote Santoyo’s model on one hand, but deny teachers access to the central message of the model on the other hand. This is the inconsistency.
With all of the stress that teachers are under to both perform and be evaluated on that performance in ways they never have before, there needs to be some team-building going on, something that will bring everyone together for the sake of our students.
There is an opportunity here: Release the tests.
Teachers need an anchor right now, a shelter in the storm of changes. They need something concrete that will help them and their students be more successful and help them to feel that they have more control over the flawed teacher evaluation system currently in place. There are so many across the state just treading water and releasing the test would be a major lifeboat moment.
Many of the teachers I’ve talked with over the last couple of years of implementation will tell you that the Common Core Standards are not bad. They will tell you that with time and continued professional development that we can use those standards as a basis for modern learning practice and to prepare our kids to succeed in the world they will graduate into.
These teachers will tell you that data driven inquiry is important and that they agree that it is necessary. They will even tell you that they are fine with teacher evaluation and that, for the most part, there is a desire to improve professional practice and discover opportunities to do things better and implement new ideas.
They will also tell you that the current evaluation plan is inauthentic, inspiring a checklist of “to-dos” that meet the requirements of Race to the Top but do little to impact practice. They will tell you that a single test score has too many uncontrollable variables such as parent support, home environment, and poverty status to be a reliable measure for any part of a teacher’s evaluation. They will tell you that doing the same thing for all may be equal but it is not fair.
They will also tell you that it is difficult to prepare for an assessment when the potential exists for only a narrow secret set of assessed standards which in turn need broad preparation, leading to missed opportunities in instruction and inconsistent results.
Release the tests.
Teachers need to see that they are trusted and valued. They need to see that they are viewed as capable collaborators in this quest for college and career readiness. They need to see themselves as part of the whole team.
Release the tests.
Follow Mike on Twitter: @fisher1000
Upgrade Your Curriculum now available from ASCD.org
A high performance team is a small number of people with complementary skills who are equally committed to a common purpose, goals, and working approach for which they hold themselves mutually accountable. Members of the team are deeply committed to one another’s personal growth and success (Katzenbach & Smith, 1993).
As I observe classrooms and visit schools, I am always looking for high performing teams. I am impressed by a fourth grade teacher who can differentiate, analyze assessment data, lead professional development, teach students to think outside the box, and integrate technology on a daily basis. However, I am in awe of high performing teams. In The 17 Indisputable Laws of Teamwork, Maxwell (2001) wrote, “Communication increases commitment and connection; they in turn fuel action. If you want your team to perform at the highest level, the people on it need to be able to talk and to listen to one another” (p. 197). Does your professional learning team communicate on a regular basis? Do you plan to meet daily, weekly, or monthly? How often do you need to meet in order to make certain all students learn the essential learning outcomes?
High performing teams use the following strategies to take students to the next level:
Team Norms
Team norms are the foundation of a high performing team. Some teams feel like they can operate without norms, but conflict or a dysfunctional team member highlight the purpose of norms. When teams operate with norms, each member of the team understands how to communicate, how shared decisions will be handled, when to arrive for meetings, and how to professionally disagree. I have observed teams that developed norms five years ago, but they fail to revisit the team norms. When a new teacher moves from a different grade level or from another school district, it is difficult for the teacher to participate as a team member because the team norms are akin to living and working in a different country or culture. Solution Tree has developed a free online resource which supports the development of team norms titled, Developing Norms.
Team Goals
A precursor to improvement is a clear understanding of the goal. Educators often enter a new nine weeks and don’t pause to reflect on the current reality (i.e., Where are we? Where are we going? How will we get there?). If six eighth grade science teachers each develop their own goals and learning outcomes, is it likely that students will end up at the same place when they enter ninth grade science? Blanchard (2007) contends, “Goal setting is the single most powerful motivational tool in a leader’s toolkit” (p. 150). A school without clearly defined goals is like a ship without a rudder; it lacks direction and a slight wind could easily blow it off course (Wiles, 2009).
Teams set goals, companies strive to meet sales or production goals, and successful individuals monitor their diet, finances, time management, life-long learning, leadership growth, and other established goals. If school teams are aiming for student achievement, then they must become crystal clear on how to help each member of their school district meet the goal. DuFour, DuFour, & Eaker (2008) wrote, “One of the most pressing questions a school must consider as it attempts to build the collaborative culture of a PLC is not, ‘Do we collaborate?’ but rather, ‘What do we collaborate about?’” (p. 28). A lack of clarity on intended results is a barrier to growth and continuous improvement in schools.
Small Wins
One strategy that is overlooked in schools is the power of small wins. When I memorized 1 x 1 through 12 x 12, my second grade teacher gave me a poster autographed by a Razorback basketball player (talk about a small win)! Memorizing my multiplication facts did not make me a mathematician, but my teacher took time to recognize the small win each time a new student reached the goal. When I played high school basketball, the coach would require each member of the team to make ten free throws before we left practice. This was a small win and it was psychological. New York Times bestselling author Daniel Coyle wrote, “Perhaps most important, the “small-win” approach is aligned with the way your brain is built to learn: chunk by chunk, connection by connection, rep by rep. As John Wooden said, “Don’t look for the big, quick improvement. Seek the small improvement one day at a time. That’s the only way it happens – and when it happens, it lasts” (April, 2012).
School teams are implementing common formative assessments, the Common Core State Standards, technology integration, reading programs, literacy across the curriculum, character education programs, state initiatives, and more! Most teachers understand the importance of celebrating a small win with students. We need to use this same strategy when we work with our colleagues. Small wins are identified and celebrated by high performing school teams!
Weekly Meetings
Meetings have become a burden to teachers. If a school still operates where each teacher believes, “These are my students and those are your students....” – Then, it will be difficult for teachers to see why they need to meet as a team. High performing teacher teams realize, “These are our students and this is our community.” High performing teams have a meeting agenda, clear meeting outcomes, and action items. If team members are arriving at each meeting asking what are we going to discuss today, then it won’t be a very good use of time.
Some of the best ideas at my elementary school come from team meetings. A collaborative team of teacher leaders, motivated by preparing all students for the next level, is a powerful force to reckon with. This is the scene that every taxpayer should demand from a public school. Schmoker (2005) wrote, “It starts with a group of teachers who meet regularly as a team to identify essential learning, develop common formative assessments, analyze current levels of achievement, set achievement goals, share strategies, and then create lessons to improve upon those levels.” That is the kind of school I want to send my children to.
Essential Learning Outcomes
Effective teams develop and agree to provide all students with essential learning outcomes. In the absence of learning outcomes, students receive a disjointed curriculum experience. Why do some teams skip this step if it is such an important part of teaching and learning? From my observations, developing essential learning outcomes involves trust, conflict, debate, time, and the ability to come to consensus. If teams lack trust or don’t schedule a weekly meeting, it will be difficult, if not impossible, to identify essential learning outcomes. Swan (2010) wrote, "Learning outcomes refer to the skills, knowledge, and attributes students should have upon completion of a particular course or program of study."
Wiggins and McTighe (2005), wrote, “In the absence of a learning plan with clear goals, how likely is it that students will develop shared understandings on which future lessons might build” (p. 21)? If teachers claim to operate as a professional learning team, but they lack clearly defined learning outcomes, then students will experience a disjointed curriculum. If goal-setting is important in athletics and on business teams, then professional learning teams must take time to see how the absence of essential learning outcomes can interfere with the team’s common purpose. Does your team have essential learning outcomes for each nine weeks or semester?
Conclusion
Sports fans love to analyze the greatest teams of all time. The New York Yankees have won more World Series than any team in baseball (27). UCLA men’s basketball team has won more NCAA National Championships than any other college basketball team in history (11). Ten of those championships were won under legendary coach John Wooden. The Pittsburgh Steelers have won more Super Bowls than any other NFL team (6). What makes a great team? Great teams are made of great individuals. Mark Sanborn outlines the “4 C’s of a Great Team Member (1:44).”
If you entered the field of education to make a difference, ask how your individual strengths can benefit the entire team. Michael Fisher (2010) wrote, "If your schools/districts are made up primarily of those with an ‘island mentality,’ then they need to join the continent.” High performing teams are needed in our schools. Students deserve our best and we can work more efficiently if we turn our school teams into high performing teams.
I’m working with a new group of collaborators who happen to be in the fourth and fifth grade.
Nine to eleven year olds from the Martin J. Gottlieb Day School (http://www.mjgds.org) are creating a book based on some kids’ poems I wrote decades ago and are illustrating them and publishing them and selling them and creating a marketing plan around our work. Eventually, they will use what they’ve created as a fundraiser for their school.
These students are participating in a new form of learning that involves a mentoring relationship, new classroom roles, and embedded virtual learning. I’ve been able to Skype with them, email feedback about their work, and create additional learning “side trips” based on in the moment opportunities.
Their art teacher, Shana Gutterman- http://shoshysartroom.blogspot.com/, their classroom teacher, Stephanie Teitelbaum- http://teachblogandtweet.wordpress.com/, their Learning Coach, Silvia Rosenthal Tolisano- http://langwitches.org/blog, and I virtually collaborated on the development of this project, via Skype, email, and Twitter. We came up with objectives and lesson activities and planned virtual sessions. We had a modern learning plan in place and launched our project with the intent of changing the level of engagement and learning with students.
Then, we discovered something. Something big.
Because of the depth of instruction and the built in time to negotiate new roles for the students and the upgrade of seeing themselves as collaborators rather than passive learners, we struck oil! Silver! Gold! Students began to self identify interests that were related to their planned learning and lead us down paths of unplanned learning that enriched the designed project.
While students were working on designing pictures to accompany poems in a book for multiple audiences, they also opened up cans of worms that were unforeseen in the curriculum design. These were some of the “teachable moments” or “side trips” that came out of our collaborative work:
Students learned new contextually specific vocabulary words such as emphatic, explicitly, iteration, synesthesia, and negative space.
Students were invited to investigate the meaning of “chiaroscuro” as it related to contrasting elements in their illustrations.
Beyond the chiaroscuro investigation, they were invited to read a book, The Tale of Despereaux, which explores chiaroscuro as a metaphor for the characters and action.
Students were asked to investigate and learn about Grandma Moses and art techniques that involved the layering of backgrounds and foreground elements in a painting.
Students learned about warm and cool feedback and improvement for the sake of the team versus just getting good grades.
They learned to articulate the reasoning behind the “why” of what they were doing and to be as specific as possible in deciding why their illustrations were a good fit for the poem’s text. They did this both with me and their peers, which I personally think is hugely significant. Once again: their peers helped to inform their improvements.
They became open to suggestions that were rooted in improvement versus identifying what was wrong with their work. This positive take on “doing what’s best for the intended audience” was a huge shift in meaning making.
They learned that its okay to explore different interest areas that were outside of the intended learning, particularly with one student that wanted to create his own comic books. We were able to have a conversation about the usage of Comic Life on the iPad to start designing his own graphic novels.
They learned to respond to different types of feedback from their formal teacher, their virtual collaborator, and their peers as they shaped their work.
I would also like to add that the students referred to me as their collaborator; that the work we were doing was OUR work. I loved that. I also loved that their classroom roles included roles like “Skype coordinator,” “Twitter Expert,” and “Illustrative Notes Expert.” So far beyond “Reader,” “Writer,” and “Notetaker.”
Authentic learning experiences that ask students to be part of the instructional design process AND the product are critical in the modern learning classroom. Student-centered work becomes student-owned learning even if teachers maintain an instructional anchor. In this case, the anchor was the product: the book. Everyone is contributing to it, though in multiple ways and with multiple extensions around their individual learning.
I should also mention that this project, because of the level of collaboration between teachers and students, was not a neatly contained event. It took some time to develop, to interact, to collaborate both virtually and in person, and even after these several weeks, the students are just now gearing up to start working on the marketing plan. As teachers, we had to find a new common ground of comfort when balancing the time it takes to do something like this with the deep learning that was possible.
Also, if you’d like to look at the project from several points of view--there’s a lot of blogging going on around it:
Learning in the Modern Classroom - by Silvia Rosenthal Tolisano
Assessment in the Modern Classroom - Part 1, Part 2, Part 3 - also by Silvia
Student Blogs:
And my favorite on vocabulary: Wacky Wacky Words!
Needless to say--but I’m REALLY proud of my collaborators! I will be presenting with them at EdJEWcon in Jacksonville, Florida in a couple of weeks. I couldn’t be more excited to finally meet them in person and see our finished product! I’d also like to say Thank You to Shana, Stephanie, and Silvia for all of the great professional collaboration.
Upgrade Your Curriculum - Now available from ASCD
This post is a part of the ASCD Forum conversation “how do we define and measure teacher and principal effectiveness?” To learn more about the ASCD Forum, go to www.ascd.org/ascdforum.
As we face rapid technological, environmental, economic, political, and social changes in this new world, the need for dedicated, skilled teachers has never been greater. We need teachers who can teach children not only how to solve problems, but how to use higher-order thinking skills to discern what problems need solving—teachers who can inspire students to do their best work and thrive as contributing citizens in an increasingly complex world.
We need, in short, teachers who move beyond good teaching to great teaching—transformative teaching. Just as students need a specific set of skills to equip them to succeed in the 21st century, teachers need a specific set of tools to be effective teachers of 21st century learners.
Responsive Classroom professional development focuses on building 21st century teacher skills in three crucial, interrelated domains:
Too often in schools, community, management, and academics are seen as three separate domains. Responsive Classroom approaches the challenge of increasing teacher effectiveness for the 21st century by helping educators develop teaching skills that simultaneously apply across all three of these crucial, interrelated domains.
Teachers who have these tools at their command have the ability to immediately impact student learning in powerful, positive, and lasting ways. Few teachers begin their careers with highly developed skills in all three domains, which is where professional development comes in. We work with teachers, schools, and districts to develop the skills that today’s teachers need to realize our shared vision of a high-quality education for every child, every day.
Thanks for a fantastic 2013 ASCD Annual Conference in Chicago, Illinois!
Read ASCD Executive Director Dr. Gene Carter’s annual conference reflections here.
Your To-Do List: Action Items for ASCD Leaders
Register for the Whole Child Virtual Conference: May 6–10, 2013
Join ASCD for its third annual Whole Child Virtual Conference. This free online event offers thought leadership discussions; presentations from leading authors and experts; and an exploration of the steps outstanding schools, communities, and individual countries take as they move along the continuum of a whole child approach—from implementation to sustainability to culture. No matter where you are on this continuum, you’ll find lessons you can learn and questions you can ask to improve and grow your schools.
This year the conference will include 24 sessions over 7 days between the hours of 10:00 a.m. and 5:00 p.m. eastern time, with sessions on May 2 and 3 specifically for Australasian and European audiences. This year’s conference speakers include authors and experts Thomas Armstrong, Michael Fullan, Andy Hargreaves, Eric Jensen, Wendy Ostroff, William Parrett and Kathleen M. Budge, Pasi Sahlberg, and Yong Zhao.
Sessions will also feature presentations from ASCD Emerging Leaders, ASCD’s Outstanding Young Educators Award winner, the recipient of Vision in Action: The ASCD Whole Child Award, and members of ASCD’s Whole Child Network of Schools.
Registration is now open. Go to www.ascd.org/wcvirtualconference to sign up.
ASCD Nominations Committee Applications Open in May
ASCD is seeking ASCD leaders who are interested in serving on the 2013–14 ASCD Nominations Committee. More information—the committee’s charge, qualifications for service, and time commitment—will be available starting May 1 on www.ascd.org. ASCD will be accepting applications May 1–31. We invite ASCD leaders to consider their interest in this opportunity over the next few weeks before the application becomes available.
ASCD Leaders in Action: News from the ASCD Leader Community
ASCD Student Chapters Help Chicago’s Hungry During ASCD Annual Conference
On March 15, 46 ASCD Student Chapter members volunteered to make a difference in the fight against hunger in Chicago. Working together the Friday morning before ASCD’s Annual Conference, the students packaged more than 15,000 pounds of food to help feed the nearly 678,000 people who rely on emergency and supplemental food from the Greater Chicago Food Depository. Thank you and congratulations to our ASCD Student Chapter volunteers! Read the full Conference Daily article.
ASCD Forum Session at ASCD Annual Conference Gives Educators a Voice on Teacher and Principal Effectiveness
On March 17, ASCD Past President Debra Hill facilitated a discussion of the ASCD Forum topic “how do we define and measure teacher and principal effectiveness?” Ten ASCD leaders stepped forward to help lead the discussion:
· Jason Flom, ASCD Emerging Leader
· Ben Shuldiner, Position Advisory Committee Member
· Amy Vanden Boogart, ASCD Emerging Leader
· Jeffrey Lofthus, Alaska ASCD Executive Director
· Daina Lieberman, ASCD Emerging Leader
· Mamzelle Adolphine, Professional Interest Community Facilitator
· Laurie McCullough, Virginia ASCD Executive Director
· Alice Wells, Arizona ASCD Executive Director
· Matthew Cotton, ASCD Emerging Leader
· Torian White, ASCD Emerging Leader
Session attendees stepped up to the front of the room to share their thoughts and also posted tweets to the #ASCDForum hashtag. Many thanks to the ASCD leaders who participated to make this session a success!
Congratulations to ASCD Affiliate Recognition Award Winners
Please join ASCD in congratulating the ASCD Affiliate Recognition Award Recipients:
Two affiliates were recognized for the 2013 Overall Excellence Award: Iowa ASCD, for its increased focus on integrating technology into professional learning opportunities and their influence and advocacy work with ASCD, and New Hampshire ASCD, for its work to increase membership and provide increased professional learning opportunities, such as Common Core workshops.
In addition, New Jersey ASCD received the Area Excellence Award for Programs, Products, and Services for their leadership in their state as a trusted source for professional learning. Texas ASCD received an Exceptional Progress Award in Influence and Policy, and Alberta ASCD, Ohio ASCD, and Vermont ASCD were all recipients of the Exceptional Progress Award in Programs, Products, and Services.
Read the Conference Daily article.
Welcome to the “Educating Beyond Disabilities” Professional Interest Community
Please join ASCD in welcoming our newest Professional Interest Community, facilitated by 2011 ASCD Emerging Leader Christina Yuknis. Please join her group on ASCD EDge.
Tennessee ASCD Featured in ASCD Inservice Blog Series
Weasked some of our affiliate leaders to tell us how the implementation of the Common Core State Standards (CCSS) has been going in their home states. In the sixth post of the series, Tennessee ASCD President-Elect John Combs writes about the challenges and successes that Tennessee has had with CCSS implementation.
Previous Posts:New Jersey ASCD,Alabama ASCD, Arkansas ASCD, New Hampshire ASCD, and Florida ASCD
Congratulations!
Other News
Meet ASCD President Becky Berg
Becky J. Berg is from a family of educators. "My dad was a school board president; my mom was a career educator; and my sister, my grandmother, and my great-grandfather were educators," she says. Despite the genetic pull, Berg wasn't completely convinced she would follow in the family's footsteps until her experience as a summer camp counselor while she was in college. It was then that she realized how much she loved working with kids. Read the full Conference Daily article.
Congratulations to the 2013 Outstanding Young Educator Award Winners!
ASCD salutes a new generation’s passion for education excellence through this year’s selection of two Outstanding Young Educator Award winners: Joshua Garcia, deputy superintendent of Tacoma Public Schools (Wash.), and Parkville High School (Parkville, Md.) teacher Ryan Twentey. Twentey teaches art, photography, and interactive media production and also serves as the school’s technology liaison. Read the full Conference Daily article.
Interactive ASCD 2012 Annual Report Features ASCD Leaders
Check out the ASCD 2012 Annual Report, entitled “Creating Solutions: The ASCD Revolution in Motion.” This interactive report features videos footage of ASCD leaders, including ASCD Emerging Leader Steven Anderson, Florida ASCD President Alina Davis, Alabama ASCD Executive Director Jane Cobia, ASCD Board Member Harriet Arnold, and Connecticut ASCD President David Cormier.
Throughout April at wholechildeducation.org: Principal Leadership
Principals are the key players in developing the climate, culture, and processes in their schools. They are critical to implementing meaningful and lasting school change and in the ongoing school-improvement process. Principals who have a clear vision; inspire and engage others in embracing change for improvement; drive, facilitate, and monitor the teaching and learning process; and foster a cohesive culture of learning are the collaborative leaders our schools need to fully commit to ensuring each student—and school staff member—is healthy, safe, engaged, supported, and challenged.
What qualities do principals in today’s (and tomorrow’s) schools need to fulfill their roles as visionary, instructional, influential, and learning leaders?
There are two episodes of the Whole Child Podcast in April for you to download and share. The first episode, “Leveling and Raising the Playing Field,” features school staff from Oregon’s Milwaukie High School, winner of the 2013 Vision in Action: The ASCD Whole Child Award, and is available now. On April 11, the second episode will be available. It will focus on principal leadership and include guests Kevin Enerson, principal of Whole Child Network school Le Sueur-Henderson High School in Minnesota, and Jessica Bohn, ASCD Emerging Leader and principal of Gibsonville Elementary School in North Carolina.
Throughout the month, read the Whole Child Blog and tell us what has worked in your school and with your students. E-mail us and share resources, research, and examples.
The Best-Case Scenario
As we review and reinforce our schools’ safety measures, we aren’t planning for the worst-case scenario that might happen; we are working to make sure the best-case scenario—where schools are learning environments that are physically, socially, and emotionally safe for students and adults—is an everyday occurrence that does happen. Read more on the Whole Child Blog.
In February and March, we looked at what we, as educators, believe is crucial to making our schools safe—not just physically safe, but also safe places to teach and learn. Listen to the Whole Child Podcast with guests Joseph Bergant II, superintendent of Chardon Schools in Ohio; Howard Adelman, professor of psychology at UCLA and codirector of the School Mental Health Project and the Center for Mental Health in Schools (a whole child partner); and Jonathan Cohen, adjunct professor in psychology and education at Teachers College, Columbia University, and president and cofounder of whole child partner National School Climate Center.
Have you signed up to receive the Whole Child Newsletter? Read the latest newsletter and visit the archive for more strategies, resources, and tools you can use to help ensure that each child is healthy, safe, engaged, supported, and challenged.
Something to Talk About
Most recent blog posts on ASCD EDge®
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Many confuse chaos theory with complexity theory. Chaos theory is defined by nonlinear, chaotic systems, homogeneous in nature, moving toward strange attractors which may very well describe dysfunctional organizational units within a complex system. Complexity theory seeks to understand heterogeneous complex adaptive systems moving toward one or more attractor patterns with the ability for “strong emergence” with radically novel results which describes the institution of education as a whole (Gilstrap, 2005).
Theory is meant to explain in order to gain understanding to the point of accurate predictability whereas the science of complexity serves as a “conceptual framework” or paradigm to analyze complex adaptive systems (Semetsky, 2006). Bloch (2005) says, “It is in the nature of each [complex adaptive entity] to adapt to its environment and internal state to maintain its life” (p. 195). Levin (2002) defines the properties of complex adaptive systems as diversity and individuality of components, localized interactions among those components, and an autonomous process that uses the outcomes of those interactions to select a subset of those components for replication or enhancement. Schools can only be complex if they are more than their ‘complicated’ parts. Structure is not enough since those components have to be in competition and cooperation with each other to have enough tension for the system to become emergent as appropriate components within the school are replicated and enhanced. Schools are just now beginning to embrace complexity since the past has been an effort to revolve and replicate the entire institution of education around a point attractor and wait for the next cycle to occur.
In Waldrop’s (1992) masterpiece, he defines complexity as:
A class of behaviors in which the components of the system never quite lock into place, yet never quite dissolve into turbulence, either. These are the systems that are both stable enough to store information, and yet evanescent enough to transmit it. These are the systems that can be organized to perform complex computations, to react to the world, to be spontaneous, adaptive, and alive (p. 293).
While Stacey’s (1996) following piece examining complexity in human organizations speculates
what the peculiarly human features do seem to add is potential complexity; they make the operation of human systems more complex and unpredictable rather than less so…the rate of information flow, the level of diversity in schemas, and the richness of connectivity among agents all remain as control parameters [with] further control parameters added…of power differentials and levels of anxiety containment (p. 114)
which move the organization along the complexity continuum and/or edge of chaos.
“Complexity arises because you have a great many of these simple components interacting simultaneously” (Waldrop, 1992, p. 86). Since broad features of complex adaptive systems are knowable (Levin, 2002), “the challenge for theorists…is to formulate universal laws that describe when and how such complexities emerge in nature” (Waldrop, 1992, p. 86). Understandings of complex organizations coalesce around relationships, especially in schools where the density of network connections determines the level of complexity (Bloch, 2005; Gilstrap, 2005).
A supersystem such as education has “a holographic or fractal aspect in which the parts interact continually to recreate the whole and the whole affects how the parts interact” (Stacey, 1996, p. 21). As smaller organizational units or fractals, which look similar to the overall organization, paradoxically enable and constrain each other through the layers of the organization, leaders have the opportunity to understand, through complexity science, the “dynamic, co-implicated…integrated levels—including the neurological, the experiential, the contextual/material, the social, the symbolic, the cultural, and the ecological—” of the school “rather than isolated phenomena” (Davis & Simmt, 2006, p. 296). Levin (2002, p. 16-17) asks “seductive” questions surrounding the study of complex adaptive systems that make their study relevant to educational leaders facing diminishing resources, increasing accountability, a hostile political environment, rigid school structures protected by reluctant staff and unions, growing concerns of equity and social justice, and absent family involvement:
The dominant metaparadigm currently views organizations predominantly in equilibrium with members acting rationally and cooperating. Outcomes are predictable in the long run within a regular and uniform world. A metaparadigm based on the science of complexity would understand effective organizations as far from equilibrium operating at the edge of chaos, but not quite falling into chaos. The organization could embrace the paradox of competition and self-organizing cooperation in the behavior of its agents. Actions into outcomes would be unpredictable except in the extremely short-term as “the links between actions and their long-term outcomes are lost in the complex interactions between various components of the system” (Stacey, 1996, p. 248).
An educational complexity metaparadigm would serve as a framework for understanding how school systems act as complex adaptive systems within local, national, and global ecosystems (Waldrop, 1992). Because complex adaptive systems have many parts cooperating and competing, interaction is too overwhelming to reflect on at once, so, paradoxically, educators use many lenses to focus on one or two aspects of a system while keeping in mind that all the systems and agents working together actually account for what is happing on local and global scales (Stacey, 1996). Educational complexity is the matrix of cultural, social, environmental, political, symbolic, economic, historical, and directional interactions and contexts of which any given school is comprised. A school would not exist in as richly a manner and be able to provide the degree of cognitive stimulation necessary for the development of future citizenry without the complexity existent in the public school system. If we were all white, middle-class males from the same geographic location of the U. S. and would never work outside the local school community, then maybe complexity would not be as big an issue; regardless, the brain is a complex learning system that grows by being challenged and making connections through complex problem-solving situations (Nasir & Hand, 2006).
Education is constantly barraged by new programs and new practices (Marzano et al., 2005). The recent trend of comprehensive school reform recognizes the complexity of the school system and attempts “to address all aspects of school effectiveness” (U.S. Department of Education, 1998, p. 21); however, through a lens of complexity, leadership recognizes resources “not as discrete items…but as inter-related variables that are a part of a comprehensive plan to impact student achievement in high-poverty schools. This is an important step beyond one-shot remedies or magic bullets” (Machtinger, 2007, p. 7). Marzano and colleagues(2005) agree with Fritz (1984) and Fullan (2001) that education is too complex for absolute truths or “once-and-for-all answers” (p. 67). DuFour and Eaker (1998) reiterate, “The interconnectedness of the elements affecting teaching and learning makes it impossible to attribute either improvements or problems to a single area” (p. 268). Leaders prepare for structural and pedagogical changes in school function as complex, difficult, and dependent on context while gauging multiple cores of successful practice within unstable environments (Marzano et al., 2005; Schechter & Tischler, 2007; Chenoweth, 2007).
In last week’s (March 27, 2013) edition of Education Week, a story reported on New York state’s plan to purchase the design of customized curricula to reflect the Common Core standards. A graphic reported that the total cost of P-12 curriculum materials in (only) English/Language Arts and Mathematics is equal to:
$28,335,642...
...more than $28 million! For only two content areas!! Although I realize that it’s not an entirely scientific or completely accurate calculation, I extrapolated this figure to the 45 states that have adopted the Common Core Standards, and I came up with the following nation-wide expenditure:
$1,275,103,890...
...one and one-quarter BILLION dollars!!! What happens to this dollar figure when the remaining subject areas are added over the next few years? Seriously?? What about all of the required professional development for teachers that must go on related to the implementation of the Common Core Standards, as well as to the assessments?? And, what about the cost associated with the development of the new assessments?? WOW—mind-boggling, isn’t it?!
I have to be honest—I don’t get this . . . at all. I have always been a huge, devoted supporter of public education. But, we’ve had standards before; we’ve had standardized assessments of the mastery of those standards for years. How will a “national curriculum” and “national assessments” result in improved learning and academic achievement??? For example, are we really going to be teaching math and math content differently than we ever have before? And, are the assessments going to be markedly different? If not, we seem to be wasting a lot of money. If so, maybe it will be a good thing, but with no supporting evidence or data at this point, this is an extremely risky investment, to say the least.
We seem to be throwing a lot of money at the problem, in the hopes that these new standards and assessments will “stick.” What if they don’t? There hasn’t been much (any?) of a “trial” period to see just how effective they might be. Isn’t this important—even critical— enough that we have some idea of how effective it could potentially be, before spending such exorbitant amounts of money on it?? Our kids’ lives and futures are at stake. Imagine if a similar process was followed for a new drug, whose potential effectiveness had not been demonstrated—there would be a national outcry against it.
For the broader educational community—across this country—that has become so data-driven in its approach to decision making and to teacher/administrator evaluation, why are we implementing something that has not been field-tested and for which we have no data about its potential effectiveness? I have to admit—I find this frightening.
Doesn’t seem to be a very “data-driven approach” . . . at all!
Engaging in your own professional development through an action research approach—perhaps, even extending it to an entire building or district—can provide these data as sort of a pilot test. Doing so does not cost a lot of money up front, but can provide information on how potentially effective a program or educational approach can be, and can do so prior to large-scale implementation. I’ve written a lot about this idea, and have spoken about it at several professional conferences. You’ll find links to two of these below.
The first is a video of my 2008 Presidential Address at the annual meeting of the Mid-Western Educational Research Association. The title of the talk is “A Systematic Approach to Transforming the Art of Teaching into the Science of Teaching: Developing a D-DIDM Mindset.”
The second one below is a video of my 2011 Keynote Address at the annual meeting of the Eastern Educational Research Association. The title of the talk is “Transformational Innovation in Education: Empowerment as a First Step.”
Here’s the proverbial bottom line for me—
We have to find ways to improve education in this country, not just ways to spend money in the hope that maybe we can improve education.
The latter is simply not good enough.
Attention to sociocultural capital in High-Performing High-Poverty Schools (HP2S) helps teachers understand where marginalized students are coming from. Teachers who share a sociocultural identity with students in the school may increase achievement in marginalized students (Chu Clewell & Campbell, 2007). Regardless of the focus on AYP in reading and math, ultimately, education is “the process of cultural transmission” (Rury, 2005, p. 10). The cultural resources imparted to students become capital “when they function as a ‘social relation of power’ by becoming objects of struggle as valued resources” (Swartz, 1997, p. 43). Cultural capital has a positive effect on all educational outcomes (Dumais, 2005). Acting as a resource for social power is why sociocultural capital is hoarded from marginalized groups by the dominant class. The power connected to cultural capital is a valuable resource “intersect[ing] with all aspects of cultural life” (p. 286). Bourdieu’s studies into capital have led him to believe that schools act as the main gatekeepers to capital giving the dominant class access to status, privilege, and symbolic power. “Schools offer the primary institutional setting for the production, transmission, and accumulation of various forms of cultural capital” (Swartz, 1997, p. 189) making restriction to capital through education a likely abuse by the privileged who already control education policy and practice (Nesbit, 2006). Even some reformers intent on social justice follow the dominant class way of thinking, valuing the expertise of professionals and managers over the working class, which presumes that “knowledge deficits” in the working class may be overcome through greater effort to move closer to dominant ideology (Livingstone & Sawchuk, 2005).
A long-term view of student success by educators recognizes that students are not blank slates waiting to be filled, but “are the products of many years of complex interactions with their family of origin and cultural, social, political, and educational environments” (Kuh et al., 2007, p. 5). The combined SES of students in the school along with differences in sociocultural capital is an important factor in student performance. The resulting push for accountability has narrowed education’s view of what schools should be doing down to reading, math, and science (Henig et al., 1999; Kuh et al., 2007; Rury, 2005).
Schools are middle class institutions where teachers have high levels of middle class sociocultural capital and reward students who have it, but may consciously or subconsciously discriminate against students who do not. When teacher and student capital is congruent, the performance of marginalized students is more likely to benefit. Popular society and specialists transmit values about the best way to raise children which is generally followed by middle class society aligning them with the beliefs of educational institutions. Working class parents are slower to change child-rearing practices to dominant practice keeping them out of sync with the school’s perception of the ideal home environment influencing teacher perception of the child and the child’s home life (Dumais, 2005; Lareau, 2003; Nesbit, 2006; Chu Clewell & Campbell, 2007).
The test scores of marginalized students would currently be lower if schools had not already been making progress at reducing the disadvantages of family educational background and SES previous to the passage of NCLB (Henig et al., 1999). Educational leaders, principals in particular, use an understanding of “cultural, social, and the promise of economic capital” to bring competing groups and individuals together to find common goals and shift marginalized interests to the center by “mutual choice” (Watkins & Tisdell, 2006, p. 156). Schools tap into a sense of agency in communities to bring about mutual choice to move toward federal goals, otherwise mandates like NCLB will ultimately get nowhere (Cohen & Ball, 1999, p. 23). Different forms of capital, but sociocultural capital in particular, can operate as lenses principals use to view particular educational contexts. A lens of the middle-class, white norm limits a school’s responsiveness to cultural capital possessed by students (Machtinger, 2007; Swartz, 1997).
Learning capacity is equivalent to intellectual capital (Livingstone & Sawchuk, 2005). All forms of capital are resources “that can be drawn on for social advancement” (Rury, 2005, p. 13). Bourdieu, one of the world experts on capital, believes there are four basic types of capital: economic, cultural, social, and symbolic with economic capital being the most important form in the United States followed by cultural (Swartz, 1997). While school cannot provide students with economic capital, schools can help students develop the other types of capital. Incongruence between the amount and type of capital students possess and the forms of capital valued in the school community can cause problems for the student (Kennedy et al., 2006).
Cultural capital has been defined in numerous ways. Church (2005) quotes Nieto’s definition of culture as
the ever-changing values, traditions, social and political relationships, and worldview created, shared, and transformed by a group of people bound together by a combination of factors that include a common history, geographic location, language, social class, and religion…Culture is dynamic; multi-faceted; embedded in context, influenced by social, economic, and political factors; created and socially constructed; learned; and dialectical (p. 48).
Or in other words: highly complex. Cultural capital comes in an objectified form such as works of art, an embodied form based in an appreciation and understanding of objectified cultural capital, and institutionalized form found in educational credits and degrees. Cultural capital is a resource used to gain or maintain power and privilege. Based on the assumption that certain attitudes, behaviors, and values are more admired and rewarded in society than others, dominant forms of cultural capital give students who possess them an advantage over marginalized students (Dumais, 2005; Rury, 2005).
Cultural capital, within the school setting, is the embodiment of the previous experience and learning of a community of people and influences how students accumulate, exchange, and utilize resources they gain from the school. Culture can be verbal facility, general cultural awareness, aesthetic preferences, scientific knowledge, and educational credentials and becomes a power source. Objectified cultural capital such as books, art, scientific instruments, and other tools require cultural abilities to use which can impact student engagement and parent involvement (Cohen & Ball, 1999; Stacey, 1996; Swartz, 1997). Parent access to the educational setting is also mediated by their personal experiences with school and other education-related institutions. In theU.S., where the dominant culture is not as strong as in other countries, cultural capital benefits both students from privileged backgrounds and all students who possess it allowing for “cultural mobility”. As cultural capital is distributed unevenly by society, schools make important decisions based on capital they have or capital they are trying to get which can be attributed to school failure as opposed to the limitations of individuals (Dumais, 2005; Lee & Bowen, 2006; Nasir & Hand, 2006; Schaughency & Ervin, 2006).
Coleman expands cultural and human capital theories into social capital which is a “community-based support-system network” that is context specific and has the two common elements of social structures and facilitation of individual and group actions within those structures. Social capital is a network of individual human capital. This view seems too limiting to the richness of cultural capital as described by Bourdieu (Musial, 1999). Social capital is the benefit derived from social networks and organizations including relationships within family and community that generates trust and schema to increase the capacity for collaboration (Dumais, 2005; Farmer-Hinton & Adams, 2006; Lee & Bowen, 2006; Rury, 2005; Zacharakis & Flora, 2005). Agents in the form of individuals and class will “struggle for social distinction” in a form of self-organization (Swartz, 1997). In this light, capital seems destined to be reproduced as “the quality of education children receive is directly related in part to the ability of parents to generate social capital” (Noguera, 2004, p. 2155).
Obviously, the forms of cultural, social, human, and economic capital are often interrelated. Cultural capital intersects with social capital to give agents more influence. This intersection means agency cannot be separated from the social and cultural contexts within the global environment in which it occurs. While social capital can be a means to a desirable end, the dominant class will most often prevail as they possess more capital (Lattuca, 2002; Lee & Bowen, 2006; Watkins & Tisdell, 2006).
More simply, “culture can be thought of as a set of behavioral characteristics or traits that are typical of a social group” (Rury, 2005, p. 9). The social setting is an organization of networks between social positions where dominant and marginalized groups compete for control of resources. Capital is specific to setting and does not exist without it. The education system reproduces social inequity where the possession of cultural capital leads to academic success. The most valuable form of capital in school is cultural capital congruent with capital valued within that particular school’s social setting (Dumais, 2005).
Whereas the social-constructivist perspective makes a distinction between the individual cognitive activities and the environment in which the individual is present, the socio-cultural perspective regards the individual as being part of that environment. Accordingly, learning cannot be understood as a process that is solely in the mind of the learner…Knowledge, according to this perspective, is constructed in settings of joint activity…Learning is a process of participating in cultural practices, a process that structures and shapes cognitive activity (De Laat & Lally, 2003, p. 14).
Nasir and Hand (2006) explain this complex interaction of social and cultural capital within specific environments as proof that educators need to attend to fostering agency in students’ focus on local problems. The number of students bringing middle class capital with them to school is decreasing and the number of students bringing sociocultural capital from the lower classes is increasing. “As in any demographic switch, the prevailing rules and policies eventually give way to the group with the largest numbers” (Payne, 2001, p. 79).
Engrained dispositions from previous experience can sub- or un-consciously limit student success. Called “habitus”, these dispositions provide the opportunity to mitigate cultural predispositions by structuring school situations and interactions with positive models and diversity-oriented experiences (Kuh et al., 2007). However, the concept of habitus does not account for the complexity and variety of hopes and dreams of different groups. Humanity is too varied and complex to be perfectly categorized into any model, but habitus does give a vocabulary to talk about how dominant and marginalized groups may be socialized starting at a young age. “Habitus…privileges the basic idea that action is governed by a ‘practical sense’ of how to move in the social world. Culture is a practical tool used for getting along in the social world” (Swartz, 1997, p. 115). Habitus is a collection of cultural habits.
Field is the social setting organized around types and combinations of capital which habitus operates. Schools act as a field for the competitive investment, exchange, and accumulation of various forms of capital (Swartz, 1997). Struggling within a local environment, schools should reflect the shifting community field. “Education clearly affects the course of social development, and schools reflect the influence of their immediate social context” (Rury, 2005, p. 1).
Schools are viewed as vehicles for individual social and economic mobility. The education field itself provides mobility of cultural capital for low SES/marginalized groups and is often one of few examples children and community members have of mobility and opportunity. This perception itself may create the reproduction of limited mobility in marginalized groups. In truth, some schools value cultural knowledge while others are more forgiving (Dumais, 2005; Henig et al., 1999; Johnson et al., 2000).
Empowerment of marginalized communities is collective, not individual. In order to realize change in the face of limited resources, communities rely on social capital for strength and agency. For school communities, this means that improved engagement can have profound consequences in improving achievement, agency, and equality (Schutz, 2006). Communalism helps build and accrue capital, generates “positive emotional energy”, and “may enhance motivation and engagement” (Seiler & Elmesky, 2007, p. 393). The social capital web is comprised of household, neighborhood, and school (Musial, 1999). But “working class peoples’ indigenous learning capacities…have been denied, suppressed, degraded or diverted within most capitalist schooling” (Livingstone & Sawchuk, 2005, p. 111). Overcoming cultural and historical differences “concerns activity and access to tools and mediated learning” (Portes, 2005, p. 176). Literacy, numeracy, and student well-being are practiced fluidly and dynamically across boundaries in social contexts. These pathways between family and community “need to be understood in out-of-home learning communities so that pedagogies, including assessment practices and the pedagogy of relationships can address the complexities related to children’s different life chances and ways of learning” (Kennedy et al., 2006, p. 16).
“Biological models of deficiency [such as the Bell curve have been] replaced by cultural deficit models” (Nasir & Hand, 2006, p. 451). Private and charter schools can stick to a particular ideology that does not have to concern itself with discipline, ideology, and related social problems. These schools are successful because the students who attend them possess congruent sociocultural capital. The success of private and parochial schools suggests these schools acting as self-organizing units self-organize around the sociocultural capital available within and surround them as opposed to the capital they possess being superior (Bower, 2006; Portes, 2005; Walk, 1998). Capacity becomes a non-issue in middle class schools because the ingredients for success already reside in the boundaries and pathways established within the school community.
Forging a new path is never easy, especially when the way is filled with so many barriers. Educators live and work in tumultuous times nowadays. Lawmakers with no educational backgrounds pass laws about teacher evaluations. Mass Media creates and disseminates propaganda crucifying the profession on a regular basis. Educational companies are chomping at the bit to buy and sell learning and effective teaching and new assessments.
You know what they all have in common? Every single person in every single role who makes a decision about what is best for schools and educators and children is in their position because of a teacher. A teacher is the common denominator of all professions.
Isn’t it mind-boggling to think that teachers are still willing to do what they do? I’m amazed at their tenacity, their ability to rise above on a consistent basis and to forge ahead in spite of the current indictable culture.
Alas, the road less traveled makes all the difference, right?
Enter EdCamp. From their website, EdCamps promote organic, participant-driven professional development for K-12 educators worldwide.
Politics and bureaucracies aside, I’m thrilled to see teachers taking matters into their own hands to continue to make a difference for the students they teach. This is the educational reform that matters. This is the opportunity to not only stay the course, but forge a new path that is ripe with possibilities and prospects for making a real difference.
Those that attend these events are who I call Guerilla Educators--Independent leaders with transform mindsets who act locally to benefit the entire educational system. It’s a grassroots level experience that creates connections, supports just in time learning, and exponentially expands the ethos of modern learning landscapes.
Interested in attending one of these awesome events? Check out the upcoming list of EdCamps--one may be close to you!
I will personally be attending EdCamp Buffalo next weekend at Canisius College. (on April 13) If you’re going to be in the area, come on over--the revolution needs you!
¡Vive la EdCamp!
Capacity building is one of the buzz phrases in education due to the complex nature of how society defines student success: “academic achievement; engagement in educationally purposeful activities; satisfaction; acquisition of desired knowledge, skills, and competencies; persistence; and attainment of educational objectives” (Kuh et al., 2007, p. 10). Capacity building within schools could not focus on only one aspect of development within the school because a single group within the school community could not possess all of the capacity necessary to fuel student success. Research indicates that capacity building increases student achievement (Cooter, 2003). All educators in effective schools take responsibility for improvement and professional capacity (Eaker, DuFour & DuFour, 2002; Chu Clewell & Campbell, 2007). Capacity builds as schools focus on learning and getting resources into classrooms to directly benefit students (Machtinger, 2007; U.S. Department of Education, 1998).
Many authors have tried to articulate a definition of capacity. Ervin, Schaughency, Goodman, McGlinchy, and Matthews (2006) simply define capacity as skills, know-how, and available resources. Gewertz (2007) describes capacity as “building the school’s and community partners’ skills to improve, securing the resources to do it” (no page #). Fullan (2006) focuses on marginalized students when he articulates that
capacity building involves any policy, strategy, or other action undertaken that enhances the gap of student learning for all students. Usually it consists of the development of three components in concert: new knowledge and competencies, new and enhanced resources, and new and deeper motivation and commitment to improve things…all played out collectively (p. 28).
Knowledgeable education leaders understand that capacity building relies on the mission and vision of the local context which probably does not include academic achievement as primary to the futures of marginalized students (Schutz, 2006). Low performing schools do not have the capacity to turn themselves around in academic achievement when principals and communities are simply trying to survive concentrated poverty, low expectations, weak courses, burnt out teachers, run down facilities, overcrowding, and poor student behavior (U.S. Department of Education, 1998).
Narrowly focusing expectations of schools in the form of AYP for all students as measured by one unattainable and not always relevant standard, when schools were on the brink of realizing the importance of participation by marginalized populations and opening up the possibility of class mobility of these populations, deflected attention away from what should be the true purposes of education (Noddings, 2006). By focusing attention on education’s inability to teach 100% of children to read and calculate on grade level in grade three through eight and the resulting distrust and dissatisfaction of the school community, schools have an even harder time building the capacity necessary to reach a critical mass in affecting true educational reform to create a truly powerful school-community coalition that could realize greater economic support for low SES schools, more democratic decision-making within low SES communities, and ultimately, better informed and equipped citizens of the future from all classes that might disrupt the status quo of the dominant class (Noguera, 2004). Low SES schools that were led by forward thinking and steadfast administrators continued this course of building the capacity of the school community to ensure truly unlimited opportunity for their student populations where the resources were available to students to be successful academically, socially, and culturally (Nesbit, 2006).
The problem for meaningful and sustainable school reform is not attributable to a lack of energy, ideas, or a willingness to change in education. Fads, competing priorities, and unreasonable mandates deluge leaders immobilizing efforts to sustain and expand promising initiatives (Henig et al., 1999). As funding resources shrink, efficiency and capacity building become more and more important (Kezar, 2006). Teaching specific practices to families over making the effort to build capacity may result in advantages in certain times and places, but a “right way” approach causes action to lose its distinctive character providing the advantage (Lareau, 2000). “We need to reframe our entire reform strategy so that it focuses relentlessly and deeply on capacity building and accountability—a difficult but…doable high-yield strategy” (Fullan, 2006, p. 28).
Capacity building is closely related to organizational learning. Knowledge and understanding moves from tacit to explicit back to tacit. “Teacher change, like most human change, must emanate from within” (Bonner, 2006, p. 41). Education becomes more than parents deferring to teacher professional judgment and only being involved to the extent that teachers value (Henig et al., 1999). By understanding capacity, the “lonely teacher… reaches out to and joins the community and family [as] school is a network with permeable boundaries connecting it to the other institutions comprising society” (Musial, 1999, p. 120), instead of “erect[ing] barriers with one hand while reaching out with the other” (Schutz, 2006, p. 726). Often, in unsuccessful schools, agents simply “do not know how to improve it, or they do not believe it can be improved” (Fullan, 2006, p. 60) when collective efficacy holds the potential for a better future (DuFour & Eaker, 1998). Authoritative leadership is not sustainable; but collective, collaborative, distributed leadership can build capacity and commitment to changing school culture in marginalized communities successfully through cooperating and competition, boundary conversations, dialogue, and productive conflict (Barr & Parrett, 2007; Copland, 2003; Patterson & Rolheiser, 2004; Stacey, 1996).
As part of capacity building, principals actively build leadership capacity in others by “broad-based, skillful participation; a shared vision; established norms of inquiry and collaboration; reflective practice; and improving student achievement” (Lambert, 2003, Chapter 1, p. 1; Copland, 2003) and by developing learning communities where staff growth expands their capacity to provide for students (Eaker, et al., 2002). School reform rooted in the efforts of individuals and dependent on individual academic success cannot be sustained and will fail; working class learning is determined by the cultural context in systems dependent on sociocultural capital as opposed to individual capacity (Livingstone & Sawchuk, 2005; Musial, 1999). If capacity relies only on relationships or only on structure, capacity will be too soft or too rigid. Capacity is essential. “Because social systems are uncertain by their very nature, schools are fragile places (Lambert, 2003, Chapter 10, p. 1).
Many factors interact to determine educational capacity (O’Day et al., 1995). Yet, education experts agree, capacity building “must become a core feature of all improvement strategies” (Fullan, 2006, p. 104). Education has progressed to the point where discussion about capacity involves lists whose discussion centers around lines of responsibility versus lines of authority. These discussions describe capacity as built through clear accountability, relevant data available for analysis and application, and high expectations for staff with support of professional development (Walk, 1998). O’Day and colleagues (1995) feel “interdependence of organization and individual capacity” contributes to an understanding of instructional capacity (no page #). These authors list the five dimensions of organizational capacity as vision and leadership, collective commitment and cultural norms, knowledge or access to knowledge, organizational structures and management, and resources.
McREL (Dean et al., 2005, p. 5) defines capacity in three ways:
Complex descriptions alluding to practices evident in High-Performing High-Poverty Schools (HP2S) get past the tendency to create lists and begin to open the door to envisioning improving instructional capacity in schools as an interaction of multiple elements to “produce worthwhile and substantial learning” (Cohen & Ball, 1999). Capacity building efforts result in “adoption, sustainability, and evolution of innovation” to allow HP2S to emerge (Schaughency & Ervin, 2006, p. 162).
I love it when ideas converge. I wrote a blog post on the plane traveling to ASCD 2013 on the concpet of uncertainty (see below). Then, as luck would have it, soon after finishing my session, I had the opportunity to hear from Will Richardson. Honestly, I needed time to decompress after my session, but I couldn’t miss the man who has me wrestling with that enduring question… Why School? For 90 minutes Will took me to the future, through the past, and directly back to the present.
Will has an amazing gift of asking questions. For instance, reflect on these:
- Why School? (Buy this book!)
- What are the conditions for optimal, sticky learning?
- What are we doing in school that can not be Khanified?
- What do students need to learn in school when they can learn so much without us?
- Why college?
- What are the skills that our students need now to succeed?
- Where do we start?
I used to think I knew the answers to those questions. I am not sure (maybe a bit uncertain) as to what the future holds for our concept of “education.”
Will didn’t just leave us with big questions and then walk away. He gave us two words on how we can answer those (and many other questions).. BE BOLD! Along with those two powerful words, he gave us nine qualities of Bold Schools.
Bold Schools are…..
1. Learner Centered
2. Inquiry Driven
3. Support Authentic Work
4. Digital
5. Connected
6. Literate (by 21st Century Standards)
7. Transparent
8. Innovative
9. Provocative
Are you in a Bold School?
Thoughts on the plane (prior to the Be Bold session by Will Richardson) …
Are we facing something that we haven’t faced before? Are we entering a new age? Does anyone really know what tomorrow will bring? This is the age we are living in…. The age of uncertainty. It has appeared at the school doors, ready to be let in… Maybe even demanding to be let in!
Recently, as I reflected on my leadership as the principal of a Focus School, I thought about the concept of transparency. Am I open with my staff, or do I shoulder too much of the responsibility? Have I gotten away from the “many hands make light work”? Do I understand change, and uncertainty? These questions forced me to learn a valuable lesson, and it was my teachers who, once again, taught the lesson.
On a cool morning in march about 12 teachers participated in the first Transparency Leadership Committee (TLC). The TLC is designed to provide an opportunity for collegial discussions, problem solving, and transparency. I began this committee after I had a great talk with a teacher leader in the building. She presented concerns from the staff in such a professional way that I knew I had to take action.
I began the meeting by recapping the recent professional development I attended through the state DOE and local RAC. My gut was telling me that the staff was wondering why I was out of the building so much. Then it hit me. Although that could have been a concern, the most important concern they had was what in the world was going on next year with the impending uncertainty of teacher evaluations, common core, parcc, and the model assessments. These just happened to be the topics I have been working on this year!
As I reflect on the meeting, I learned that transparency can open the door to understanding uncertainty. As a leader, I have to balance the responsibility of being the “lead learner” (thanks @joe_mazza) with being a “systems thinker” (thanks @drgentile_mps) and “story teller-in-chief” (thanks @nmhs_principal). Now I am working on being the systemic, transparent learner in chief…. In the age of uncertainty (thanks @willrich45)
“To be truly innovative you have to look beyond what’s easy and focus in what’s right” Nick Update, OnStar
I was recently contacted by Barbara Madden, a Missouri educator with a Mississippi dialect, who is conducting a survey of educators, who use Twitter for Professional Development asking for some feedback. Barbara had been in contact with a college professor who wanted to know the effect of Twitter as PD and it’s effect on student outcomes. That really got me thinking about PD and Twitter. I have heard many, many educators claiming that Twitter is the best PD that they have ever had. Others have said they learned more from Twitter than any graduate, or undergraduate education course they have taken. I would have doubts about both of those statements, or at the least questions about our higher education system if that were true.
Education has always been an isolated profession that called out for collaboration, but it did not have an effective way to collaborate. Department meetings and faculty meetings potentially provided limited collaboration. Education conferences were slightly more collaborative, but educators really had to put themselves out there to find ways to collaborate with other educators in an effective way. Collaboration is a very personal way for an individual to learn. It requires trusting other individuals, which is not easy for many, but it is also, for many people, the best way to learn.
Social Media is simply a conduit for connections. These connections then lead to collaboration. It enables connections to be made globally with ease and in numbers never before possible. It is this ease and quantity of connectedness that fosters collaborative learning on subjects that interest the connected participants. When educators are connected to other educators the natural discussion is education.
The way I look at it is that educators discussing education force each other to think and reflect on what it is that they do in education. Educators are a reflective bunch as a profession. It is the resulting change from all of this collaboration and reflection that enables educators to view what they have been staring at for so long with a new lens.
In addition to viewing things differently, a new level of relevance is added with technological advances being shared. Technology changes so fast that few can keep up with all that is going on. Collectively however, and through the power of collaboration, things are shared, discussed, and experimented with. This is all done with the safety net of collaboration. Failure becomes an option because do-overs become possible. It’s not about how many times you are knocked down, but rather how many times people help you back up. That is what educators do with Twitter.
If we were to measure anything, we would need to know what educators were like before Twitter to evaluate how they interact, reflect and teach or administrate after the Twitter emersion.
Can we measure how an educator views education differently after experiencing collaborative learning as a professional tool? If that experience changes that educator’s outlook, relevance, and educational philosophy, does it change that person as an educator? In what way do we measure that? How do we measure that in regard to its effect on the students’ outcomes? If a teacher is employing different methods of teaching that he, or she has never used before, how do we gauge that as effective or not? If a teacher has gained a better sense of confidence in the classroom, how does that translate to positives for students? Giving teachers the confidence in knowing that there are no longer boundaries to the questions they may ask, or the people they may ask them from may not be measurable. Twitter is more about ideas than titles. In the area of education Administrators, Authors, Teachers, Students, and Parents are all equals on Twitter. Exchange of ideas and experience is the currency of that medium. How do we measure the effect of that on education?
There is now a new gap in education. In a system riddled with too many gaps, this is not good news. Technology and social media specifically have provided tools that enable educators to connect, communicate collaborate and create. That ability makes a difference in individuals. It enables reflection and relevance. It is also creating two groups of educators, the connected, and the unconnected. The discussions of the connected seem to be focused on the future and moving toward it. The discussions of the unconnected seem to be steeped in the past with little or very slow-moving forward movement.
I do not think of Twitter as a tool for providing Professional Development, but rather a tool that enables collaboration. That leads to a curiosity, or more, a love for learning that takes some learners further down the road that all educators should be travelling. By any measure that must be a positive result for educators, that will impact their students in a positive way as well.
One of my former student's parents contacted me recently to share my memories of him for a graduation scrapbook. I wanted to share with you what I wrote, as this was the last group of students I had before I left the classroom to do Professional Development full time (in 2008). I still get to interact with students, but I call it "Grandparent Teaching." I come in and do what I do and then I leave--it's not the same as having your own group of kids for the year and I miss being in the classroom full time.
The student to whom I am writing this is Matt--but the message is to all of my former students. I value every one of you and wish you the best that life has to offer!
My letter to Matt:
___________________________________
When you’re a teacher, you are tasked with not only teaching children something important, but also with developing a relationship that can be sustained for a year or sometimes, if you’re lucky, longer.
I’ve had the pleasure, over the course of my years in education, to teach a couple thousand kids. I remember every single one. Some stick out more than others, but all of them are locked in my brain and for at least a year—they were my children. I remember their interactions, their values, their humor, and their personalities. I remember their interests, their abilities, and their collective awesomeness.
In this age of social media, I’ve enjoyed my extension of interaction beyond the year I was granted as a teacher and being able to watch my students grow, and think, and react, and interact.
The year that I met Matt, and Libby, and Paige, and Maria, and more—was a year to be remembered. I remember trying to prepare a lesson, but always considering the 8 or 10 different ways it could potentially shift and trying to be ready for whatever happened. I had a group of thinkers that I had yet to encounter and they were all wired the same way—to question ANYTHING I came up with. I was in heaven as a teacher. I loved a challenge and I loved the multiple directions our classes always took. Sometimes, I knew the kids were just rolling with my ideas, and other times, I knew that they were really exploring new territory – learning beyond anything I could have really conceived but in the moment seemed absolutely perfect.
So, that said, my main memory of Matt specifically involves a teacher observation. Our assistant principal at the time really wanted to observe my teaching of the 6th grade students, which included Matt. They had been working on a project that involved their deconstruction and depiction of song lyrics and their visual representation in a digital presentation. The parameters of the project asked that students “teach” my class for ten minutes, but every single student taught an entire class period. Yes, each.
During the observation, the assistant principal was able to see the high caliber of the students’ projects as well as the questioning that followed, much of which was directed by the students. During the course of questioning and discussion, Matt raised his hand.
He asked, “Why do other teachers have us answer questions at the end of the chapters we read? Why can’t we do stuff like this all the time? It’s way more interesting.”
I was thrilled for a couple of reasons. He said this in front of an administrator during an observation and made me look awesome. But, deeper than that, he showed me that he had a keen interest in deep learning and sought to understand his world at a level beyond the prescribed zone. For a teacher, that is nirvana.
Later in the year, I tasked the students with creating their own “museum.” I asked them to create exhibits around areas of interest and wanted them to explore something that they were really interested in, that they may not otherwise have the opportunity to explore in school. Matt created an exhibit around astronomy and shared pictures that he and his dad took using their telescope. I was really impressed, as I shared an interest in Astronomy and was just in awe of their pictures.
That class of 2013, including Matt, is my last class to graduate from Starpoint Schools before I left the classroom. While I know I am doing good work now with teachers (and ultimately their students!) all over the country, I have VERY fond memories of my time with these specific kids. I love this opportunity to celebrate their passage into adulthood and feel so very lucky to have been part of their journeys.
To all of these students, these fabulous humans, especially Matt—I wish Godspeed. Go and grow and conquer—the world is yours! Be thinkers! Be givers! Be kind!
Be the change you wish to see in the world! Be the initiators and the trendsetters; be the caregivers and the change agents. Be friendly and be loving. Be questioners and be humble.
But beyond anything that you will eventually be, continue to be YOU.
You matter. Your contributions matter. You matter to others and every relationship and every interaction you have from now on will be predicated on the fact that you have gifts to offer others that they’ve never seen before.
So, be YOU. Be awesome.
And know that everyone whose life you’ve touched is cheering for you to succeed.
I’m grateful that I had my opportunity to have any sort of impact, Matt. I am grateful to you and your peers for having an impact on me.
Congratulations, Class of 2013.
I couldn’t be more proud.
-Mike Fisher